
The safety of our people underpins everything we do. During 2025, we took important steps to strengthen leadership accountability, improve how we measure safety performance, and deepen frontline engagement. Where incidents occurred, we responded with rigour and openness, ensuring lessons were shared across the Group as we continue to build a stronger, more proactive safety culture that supports sustainable growth and operational excellence across the Group.
Ronan Cox
Group CEO
Board‑level accountability and governance
Health and safety remain a fundamental priority for Zotefoams, shaping our culture, guiding leadership behaviours and informing operational decision-making across the Group. The Board retains ultimate responsibility for health and safety performance and operates with a low risk appetite in this regard. Progress is reviewed quarterly through structured Group-level reporting, including detailed assessments of incidents, legislative developments and performance trends.
In 2025, health and safety governance was further strengthened through the formalisation of the Group Health, Safety & Wellbeing Leadership Team, comprising members of the Group Executive Team, OHSE, HR and operational leadership. This forum provides consistent global leadership focus, cultural alignment and strategic prioritisation across all regions. The wider Senior Leadership Team plays a central role in embedding our ambition to achieve and sustain industry-leading safety performance, supported by globally aligned KPIs, enhanced reporting transparency and unified OHSE systems.
The Board also reviewed the root-cause analysis of all RIDDOR and high-risk potential incidents, ensuring both immediate and longer-term corrective actions were identified and implemented.
Executive accountability
Health and safety performance forms a core component of executive accountability, with leadership behaviours, incident response quality and cultural maturity explicitly considered in performance assessment and Board oversight processes.
Leading indicators and learning culture
Alongside recordable injury metrics, the Group places increasing emphasis on near-miss reporting, potential high-risk incidents and proactive safety observations as leading indicators to strengthen prevention and organisational learning.
Third-party safety
Third-party safety remains a key focus, particularly during periods of expansion and capital investment, with defined standards, structured induction requirements and ongoing performance oversight aligned to Group OHSE policy.
Process safety intent
Given the nature of our manufacturing processes, process safety remains a critical risk focus, with continued emphasis on controls, maintenance discipline, change management and incident learning to prevent low-probability, high-impact events.
Regulatory horizon scanning
The Group actively monitors evolving health and safety regulations and best practice across all jurisdictions it operates in to ensure continued compliance and alignment.
Performance in 2025
In 2025, we transitioned to Total Recordable Incident Rate (TRIR) as our primary safety KPI, aligning with global industry standards to improve comparability and sharpen management focus on safety performance.
During the year, the Group recorded nine recordable incidents, resulting in a TRIR of 1.4. Two of these incidents met the criteria for reportable injuries under RIDDOR, occurring at the MEL Leominster, USA site and the Walton, USA facility. All incidents were subject to thorough investigation, with corrective actions implemented and learnings shared across the Group to reduce the risk of recurrence.
Alongside this, meaningful progress was made in strengthening proactive safety behaviours across multiple sites. For example, Croydon achieved more than 30% growth in safety engagement participation across key periods compared with 2024, reflecting increased frontline involvement and ownership of safety outcomes.
Across all sites, we continued to invest in education, behavioural safety and early hazard identification. Employees receive role-specific training at onboarding and through ongoing refresher sessions, supported by behavioural safety programmes including Safety Engagements, daily safety moments, enhanced Gemba walk routines and structured toolbox talks
Global Health, Safety and Wellbeing Day 2025
In November 2025, the Group held its first Global Health, Safety and Wellbeing Day, bringing together colleagues across all regions for hands-on learning and engagement activities. Events included fire safety demonstrations, mental health and wellbeing sessions, manual handling workshops and live-streamed safety modules. Feedback was positive, and structured reflection sessions have been incorporated into the 2026 improvement cycle to ensure the initiative continues to evolve and deliver impact.

In 2026, we are focused on strengthening leadership, aligning global standards and embedding a consistently high‑performing safety culture across every site. Our ambition is clear: to deliver sustained improvement and make world‑class safety performance the norm.
Simon Jones
Managing Director, EMEA & North America
+ Global Supply Chain Director
Looking ahead to 2026
Building on the foundations established in 2025, our focus for 2026 is on accelerating cultural maturity, strengthening leadership capability and further embedding global OHSE consistency.



In November 2025, the Group held its first Global Health, Safety & Wellbeing Day
Key priorities include:
Appointment of a Global OHSE & Sustainability Director
A new executive role reporting to the Global Supply Chain Director will unify the safety, environmental and sustainability strategy under a single global leadership structure. This will support integrated governance, aligned systems, and consistent performance expectations across the Group. The role will play a key part in advancing our safety culture and providing the strategic oversight required to support long‑term transformation.
Culture and Leadership Programme
We have begun a programme of engagement with leading consultancy firm BB&A, focused on cultural leadership and behaviour change. In 2025, a safety culture survey was completed, highlighting areas of strong performance, including awareness of reporting processes, clarity on safe working practices and a shared belief that safety is the top operational priority.
The survey also identified opportunities for improvement, particularly in relation to employee involvement, leadership consistency and communication effectiveness. These insights are now directly informing our 2026 cultural development roadmap. During 2026, structured programmes will be rolled out across all regions to strengthen accountability, enhance the quality of safety-related communication and support leaders in consistently reinforcing a positive and proactive safety culture.
Continuing TRIR Reduction Pathway
Our targets include a TRIR of 1.0 in 2026 and a high-performing level of 0.5 by 2028. Progress will be supported by the recent introduction of global Life Saving Rules, enhanced corrective action processes, predictive safety initiatives and broader use of insights derived from Gemba walks and engagement data.
Expanding the Role of the Health, Safety and Wellbeing Leadership Team
The Leadership Team will continue to refine global standards, develop a unified OHSE management system and improve the visibility of performance at site, regional and Group levels.
Strengthening Reporting, Transparency and Communication
Further improvements will be made to reporting and communication through the introduction of more consistent dashboards, enhanced local committee effectiveness and expanded employee involvement channels, responding directly to feedback from the Safety Culture Survey.
2025 | 2024 | 2023 | Industry | |
|---|---|---|---|---|
RIDDOR | 2 | 4 | 1 | n/a |
DAFW | 0.5 | 1.0 | 0.7 | 1.2 |
DART | 0.7 | 1.3 | 0.9 | 2.3 |
2025 | 2024 | 2023 | |
|---|---|---|---|
Total Recordable Incident Rate (TRIR) | |||
Direct employees | 1.4 | 2.0 | 1.0 |
Contract employees | 0.0 | 0.0 | 0.0 |
Process Safety Incidents Count1 | 2.0 | 2.0 | 2.0 |
Process Safety Incident Rate1 | 0.3 | 0.3 | 0.3 |
Process Safety Incident Severity Rate1 | 1.0 | 1.0 | 1.0 |
Number of transport incidents1 | 0.0 | 0.0 | 0.0 |
Fatality rate |
|
|
|
Direct employees | 0.0 | 0.0 | 0.0 |
Contract employees | 0.0 | 0.0 | 0.0 |
1 Tier 1 level incidents.
Sustainability Accounting Standards Board (SASB) disclosures
Topic
Workforce health and safety
Accounting metric
(1) Total Recordable Incident Rate (TRIR)
(2) Fatality rate for:
(a) direct employees and
(b) contract employees
Category
Quantitative
Unit of measure
Rate
Code
RT-CH-320a.1
Supporting disclosure
Refer to our Health and safety performance table above
Accounting metric
Description of efforts to assess, monitor and reduce exposure of employees and contract workers to long-term (chronic) health risks
Category
Discussion and analysis
Unit of measure
n/a
Code
RT-CH-320a.2
Supporting disclosure
We assess all hazards within all roles and have a health surveillance programme based on higher-risk hazards. We continuously work to eliminate or mitigate all risks that could lead to long-term health risk
Topic
Operational safety, emergency preparedness and response
Accounting metric
Process Safety Incidents Count (PSIC), Process Safety Total Incident Rate (PSTIR) and Process Safety Incident Severity Rate (PSISR)
Category
Quantitative
Unit of measure
Number, rate
Code
RT-CH-540a.1
Supporting disclosure
Refer to our Health and safety performance table above
Accounting metric
Number of transport incidents
Category
Quantitative
Unit of measure
Number
Code
RT-CH-540a.2
Supporting disclosure
Zotefoams had no reportable transport incidents